Effective Date: [10/25/2024]

This Payment Policy outlines the terms and conditions for processing payments on Bata Palali Sri Lanka. By placing an order, you agree to the terms specified below.

Accepted Payment Methods

  • We accept the following payment methods:

* Credit Cards
* Bank Transfers
* Cash on Delivery

  • International Payments: We accept international payments.

Currency and Payment Processing

  • Payments are accepted in Sri Lankan Rupees (LKR) and USD.
  • For all orders, customers will be charged immediately upon placing the order for blinds.
  • Additional Charges: Transport or delivery fees may apply based on the customer’s location.

Payment Confirmation and Invoicing

  • Payment Confirmation: Customers will receive payment confirmation via email, SMS, WhatsApp, or an invoice upon order confirmation.
  • Invoices/Receipts: An invoice or receipt will be provided immediately after payment is processed.
  • Grace Period for Bank Transfers or Cash on Delivery: Customers choosing bank transfer or cash on delivery must complete payment within the agreed timeframe to avoid order delays or cancellations.

Failed Payments and Payment Disputes

  • Failed Payments: If a payment fails, the order will be put on hold, and our team will contact the customer to resolve the issue.
  • Payment Disputes or Chargebacks: In case of disputes or chargebacks, customers must contact our support team within [insert timeframe] to address the issue.

Payment Cancellations and Refunds

  • Payment Cancellations: Once a payment is made, it cannot be canceled by the customer.
  • Refunds for Overpayments or Duplicate Payments: If an overpayment or duplicate payment occurs, the customer is eligible for a refund within 7 business days after contacting support.

Customer Support for Payment Issues

If you have any questions or issues related to payments, please contact us:

By placing an order with Bata Palali Sri Lanka, you agree to this Payment Policy. We reserve the right to update this policy at any time, and any changes will be communicated on this page with an updated effective date.