Effective Date: [10/25/2024]

At Bata Palali Sri Lanka, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us. By using our website, you agree to the terms outlined here.

Information We Collect

We collect personal data to ensure smooth transactions and enhance your experience, including:

  • Personal Information: Name, Email Address, Phone Number, and Address
  • Order-related Information: Delivery address and order details
  • Account Preferences: If provided during account creation or inquiries

Note: We do not collect non-personal information like IP addresses or cookies for analytics.

How We Use Your Information

Your data helps us serve you better and meet operational needs. Specifically, we use it for:

  • Order Processing: To confirm, manage, and deliver your orders
  • Customer Support: To assist with inquiries and post-sale services
  • Marketing Emails: To keep you informed about new offers and products

Please note: Promotional emails are part of our service, and users cannot opt out.

Sharing Your Information

We only share your personal information with trusted third parties when necessary, such as:

  • Delivery Partners: To deliver your orders
  • Payment Gateways: To process your transactions securely

We ensure that these partners adhere to high data protection standards.

Data Retention Policy

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, tax, or accounting requirements.

If personal data is no longer required, it will be securely deleted or anonymized.

Where Your Data is Stored

While we do not specify a particular region or country for data storage, your data is securely stored using reliable infrastructure protected by encryption and secure servers.

How We Protect Your Data

We take multiple security measures to safeguard your personal information:

  • Encryption: To protect your data during transmission
  • Secure Servers: For safe storage and processing
  • Access Control: Limiting access to authorized personnel only

Although we employ stringent security practices, please be aware that no system is completely immune to cyber threats.

Your Data Rights

At this time, we do not offer users the option to access, modify, or delete their personal data. However, we aim to respond promptly to any privacy-related concerns.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If we discover such data, it will be promptly deleted.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted here, with an updated effective date.

Contact Us

If you have any questions or concerns about how we handle your data, please contact us:
Email: [email protected]
Support Team: Bata Palali Sri Lanka

This Privacy Policy ensures your data is handled responsibly and transparently. We recommend you review it regularly to stay informed about how your information is protected.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.